Your Privacy Matters to Us
Asbestos Australia Removalist respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or engaging our services, you agree to the practices described in this policy.
1. What Information We Collect
We may collect personal information that is reasonably necessary to provide our services, including:
- Full name
- Email address
- Phone number
- Property address or service location
- Any information you provide through enquiry or quote forms
- Details related to asbestos inspections, removal works, or service requests
We may also collect non-personal information such as:
- IP address
- Browser type and device information
- Website usage data through cookies and analytics tools
2. How We Collect Your Information
We collect information in the following ways:
- When you submit an enquiry or request a quote through our website
- When you contact us via phone, email, or online forms
- When you engage us for asbestos removal or related services
- Automatically through cookies and analytics when you browse our website
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide quotes
- Deliver asbestos removal and related services
- Communicate with you about your project or service request
- Improve our website, services, and customer experience
- Meet legal, regulatory, and WorkSafe compliance obligations
We do not sell or rent your personal information to third parties.
4. Disclosure of Personal Information
We may disclose your information to third parties where necessary to provide our services, including:
- Licensed environmental hygienists and inspectors
- Waste disposal and compliance partners
- Regulatory bodies such as WorkSafe or environmental authorities, where required by law
- IT service providers who assist with website hosting and system security
All third parties are required to handle your information securely and in accordance with applicable privacy laws.
5. Storage and Security of Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information may be stored electronically or in hard copy form and is protected using appropriate security measures.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to:
- Understand how visitors use our website
- Improve website functionality and performance
- Enhance user experience
You can choose to disable cookies through your browser settings, however this may affect how the website functions.
7. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date.
Requests can be made by contacting us using the details below. We may require verification of your identity before processing your request.
8. Marketing Communications
We may occasionally send service-related or informational communications. You can opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option where applicable.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will be published on our website with the revised date.
11. Contact Us
If you have any questions about this Privacy Policy, your personal information, or how we handle privacy matters,
please contact us:
Asbestos Australia Removalist
Address: 12 Naxos Way Keysborough VIC 3173
Phone: (03) 9704 2952
Office Mobile: 0468 862 195
Email: Admin@AAremovalist.com.au
